Performance Improvement Experts

Dovetail Clinical will help you identify where your organisation wants to get to from its current position. We will help you explore the main barriers to achieving excellent performance. We will work with you to devise solutions that are both practical and long-lasting.

Our experts have proven success in improving the performance of businesses by helping them to optimise the performance of their people.

Meet our team...

Nigel Coopey

Nigel has more than twenty years experience in health protection, high technology and the not-for-profit sectors. He is a highly flexible and energetic business executive who can lead from the front in almost any situation.

Nigel has recently undertaken Business Process reviews for the HPA and European Commission and prior to that he held Chief Operating Officer and Managing Director roles in two start-up companies. His particular strengths are in building and reviewing service organisations and has directed £multi-million projects for various blue-chip clients.

Nigel holds an MBA from Cranfield University. He is also a Non-Executive Director of Polar Moment Group.

Jacqueline Johnson North

Harshad Sodha - Director, Association for Clinical Data Management

Jacqueline is a Director of Dovetail and has been helping organisations to get the best out of their people for more than 14 years. She is experienced in designing and managing projects throughout Europe, Africa, USA, South America and the Middle East.

Jacqueline has worked mainly with pharmaceutical, clinical research, new technology and not-for-profit organisations, but has also worked within a wide variety of other sectors.

Jacqueline's recent assignments include designing and delivering of leadership skills programmes for the NHS; working with the exec team of a leading pharmaceutical company to facilitate setting of vision, values and strategy; delivering project management workshops for clinical research project managers in India; and chairing and setting the strategic direction of the training committee of a clinical research membership organisation.

Jacqueline is a Licentiate Member of the CIPD (LCIPD), a Certified Practitioner of Neuro Linguistic Programming (CPNLP) and GHR registered occupational hypnotherapist (GHR Reg, GQHP, CMH, DHyp). She is accredited to use Myers Briggs Type Indicator (MBTI) and Hay Group's Inventory of Leadership Styles (ILS).

Martin Robinson

Jutta Crombie - Merck KGaA

Martin is a Director of Dovetail and has over 15 year’s international experience in training and organisational development. He joined Dovetail from the Institute of Clinical Research where he managed the Institute’s programme of training courses. Martin’s skills include Project Management coaching and training, helping organisations identify and meet the learning needs of their staff, and facilitating process improvement.

Most of Martin’s career has been in the pharmaceutical and clinical research sector and he has also worked in medical diagnostics and fine chemical production. He has first hand experience of clinical trial project management and has been involved in the set up of new clinical research business ventures. Martin has worked with a wide variety of clients in Europe, USA, India and Australia; including pharmaceutical companies, biotechnology companies and non-commercial organisations.

Some of Martin's previous projects include setting up and managing a new business venture for a European periapproval clinical group; project managing one of the first ever SAMM studies in the UK; writing project management competencies; training and supporting the development of coaches; providing career advice to university students; and developing induction programmes.

Martin has written publications on project management; writing skills; careers in clinical research; and co-authored a book on risk management.

Martin has a PhD in Enzymology of Micro-Organisms and is a Member of the Institute of Clinical Research (MICR). In his free time he is an active volunteer in nature and butterfly conservation. He is a published author of short stories and was also short-listed to be Britain’s first astronaut on the Juno mission - a joint venture with the former Soviet Union.

Stella Smith

Stella is a practical and results-focused specialist. She has a passion for improving organisational effectiveness through strengthening management knowledge and skills. A creative facilitator with excellent strategic review, planning and change management skills. Stella has significant experience of working across the corporate and not-for-profit sectors in the UK and overseas. She is skilled at developing programmes to inspire individuals, supporting them to re-examine their habits, so as to reduce stress and maximise personal and team performance. She has excellent analytical skills and significant experience of facilitating business planning, strategic analysis and change management projects.

Some of Stella's recent assignments include designing and facilitating a strategy programme to support the collaboration of six overseas agencies exploring common aims and shared approaches to work in Africa; developing and delivering a programme of training for voluntary sector infrastructure staff on strategy, change management and effective communication skills; facilitating management training courses in topics including executive management skills, influencing and negotiating, consulting and facilitation skills for a large international corporation, designing and delivering a series of planning, strategy and change workshops for the CEO and Senior Managers.

Stella has an MBA and is an Associate Lecturer for the Open University Business School. She is currently studying for an MSc in Mindfulness Based Approaches. She also has a Diploma in Life Coaching and is a volunteer Refugee Mentor for the Time Together mentoring scheme and a trustee of the Greenleaf Centre for Servant-Leadership UK.

Sharon Torpey

Rose Gledhill - HR Director, International SOS Assistance (UK) Ltd

Sharon has over 20years industry experience and now works with Executives, Directors and Senior Managers and their teams in corporate and not-for-profit organisations. Sharon is passionate about inspiring people to higher levels of performance. Sharon has a strong dynamic business background and her approach is firmly rooted in the practical. She never loses sight of her clients' day-to-day reality and works to develop meaningful actions and goals that reflect their own unique situation.

Sharon has completed many projects, working with individuals and groups of organisations to help them meet challenges and overcome difficult situations. She often works with the ‘talk skills’ tool she has developed called Skill Stones.

Sharon has an MSc in Organisational Consulting. She is a full member of the Association for Coaching and a Supervisor Coach. She is trained in advanced facilitation, counselling skills, Neuro Linguistic Programming (NLP) and Transactional Analysis (TA). She is qualified in the use of Benchmarks 360o Feedback and Personal Profile Analysis (PPA) and Myers Briggs Type Indicator (MBTI) psychometric instruments.